Extensions
Expand live sessions with additional media processing, workflow support, and value-added operational services. Use one WebRTC platform to support rollout speed, operational trust, and long-term product flexibility.
Caller
voice + video
Guide
live agent
AI
captions + assist
Realtime Banner
Turn media services into a premium interactive story with media, signaling, AI assistance, and live diagnostics shown together.
Active speaker blend
HDLatency
34ms
Streams
12 live
Realtime AI
Captions, summary, and intent sync
Diagnostics
QoE signals surfaced while the call is live
Session State
Signaling linked to media and admin control
<400ms
experience readiness
optimized for media services workflows across web and mobile
1
control plane
admin, SEO, analytics, and rollout controls in one place
24/7
operational coverage
monitor quality, usage, and growth without extra tooling sprawl
99.99%
session uptime
backed by multi-region routing and monitored delivery
180+
countries reached
for live voice, video, and audience engagement programs
35 ms
median signaling latency
optimized for fast joins and operational responsiveness
12M+
monthly participant minutes
across AI, telehealth, support, education, and media use cases
Highlights
The platform is designed around the realities of building, packaging, and operating communication-heavy products.
Expand live sessions with additional media processing, workflow support, and value-added operational services.
Ship the core interaction and the supporting workflows from the same stack.
The value comes from shipping faster without losing control over analytics, operations, or content.
Capabilities
A practical blueprint for platform and media teams building and operating media services experiences.
Start with a usable customer experience and keep room for deeper customization later.
Run quality monitoring, billing awareness, and team coordination from the same platform surface.
Move from feature launch to a repeatable growth motion with stronger admin and commercial alignment.
FAQ
Here are the topics that come up most often during evaluation and implementation planning.
Media Services works well when platform and media teams need video, voice, chat, AI, and analytics to feel like one connected customer journey instead of separate tools.
Yes. Teams can launch the first media services workflow quickly, then layer on governance, observability, automation, and packaging as adoption grows.
Next Step
We can help map the right product, integration, and go-to-market plan for media services on top of this WebRTC platform.